- What is Chillr?
Chillr is a mobile payment app that allows you to send money instantly to anyone in your phone book.
- How to get started?
To start using Chillr, all you need is a smart phone and a bank account. Chillr is available on Android and iOS platforms.
- What do you mean by a Chillr 'Partner Bank'?
Banks which are integrated with Chillr have been referred to as 'Chillr Partner Banks'. Users connected to Chillr using a 'Partner Bank' account will be able to use the full set of features provided by Chillr. You can find the list of partner banks here
- What if my bank is not yet a Chillr Partner Bank?
Presently non partner bank Chillr users can only request money and recieve payments from other users that are connected with Partner Bank accounts. Stick around for more action to come as we partner with more banks!
- Does Chillr work with all banks in India?
Chillr works with all banks that have IMPS enabled. However, customers of every bank in India will be able to receive payments via Chillr. You can find the list of partner banks here
- Do I have to transfer money from my bank account into some wallet?
No, there are no virtual wallets here. Chillr lets you make transactions directly from your bank account. So, along with convinience, you can rest assured that your money is safe in your bank. Also, with more money in your bank account, you will gain more interest from your bank.
- Can I transfer money to an account in another bank?
Yes you can transfer money to an account in another bank. To do so go to the "PAY" option on the homescreen, and click the "Others" tab. Select the option of entering the user's Account Number and IFSC code and send money to them instantly.
- Do I need a specific mobile service provider?
Chillr works with every mobile service provider. All you need is a working internet connection on your smartphone.(2G/EGDE/3G/HSPA/Wi-Fi)
- Is Chillr free?
Sending money through Chillr will ALWAYS be FREE. However we may charge users for receiving payments beyond the monthly free limit of 50 from 30th
April,2017. (Please Note: Your Bank may levy standard IMPS charges for transactions made on Chillr. You can find the bank charges here
- How do I get Chillr?
You can download Chillr here
- How fast is Chillr?
Chillr is the fastest way you can send money between bank accounts in India. Select the friend you want to pay, authorize the payment using your M-PIN and the money should reach your friends account INSTANTLY.
- How do I send money using Chillr?
Sending money using Chillr is very easy. Select your friend from Chillr Contacts, enter the amount and remarks, authorize the transaction using your M-PIN and the money reaches your friend's bank account in a few seconds.
- Can I send an invite to my friend to download Chillr?
Yes, you can invite your friends to download Chillr via Facebook, Twitter, SMS, etc. from within the app.
- Can I transfer money to someone who doesn't have Chillr?
Yes, isn't that awesome?! As long as your friend has a bank account, Chillr can help you send money in a few seconds.
- Can I send money to someone even if I don't have their mobile number?
Yes, we let you do fund transfers the old school way too, so that you can send money to friends who are not ready for Chillr yet. To do so, go to the SEND option on the homescreen. Select "Add Beneficiary" on the "Non-Chillr" tab - Enter the user's account number and IFSC Code- Confirm the details and send money to them instantly.
- What happens when I scan the QR Code at a merchant store?
You will be prompted with the description of the item and the amount to be paid to the merchant on your Chillr app. You can then input your M-PIN to complete the payment.
- What is MMID ?
Mobile Money Identifier (MMID) is a 7 digit number issued by a bank against an account linked to a mobile number. Remitter (customer who wants to send money) and Beneficiary (customer who wants to receive money) should have this MMID for sending and receiving money on Chillr. Please find the process to generate MMId for your bank here